Monday, December 19, 2011

The Indianhead Federated Library System

In the last few months, the Chippewa Falls Public Library has made some changes--mostly cosmetic--that have turned out to be more popular than I would have thought they'd be. We moved the computers to a slightly different location, moved in some new furniture, changed the location of the new books, etc.

But I'd like to take a moment to make clear that the libraries in the MORE system get a lot of help (and indispensable help it is, too) from the staff of the Indianhead Federated Library System. The IFLS staff makes our popular computer services possible (and got us the grant that made moving the computers possible), does most of the legwork involved in keeping the catalog and circulation and material-sharing software working correctly. And, when we have individual computer issues, they are willing to drop everything and work on them. It happened not long ago, actually. Saved us from a virus.

They coordinate workshops, host meetings, patiently explain complicated legal and technical issues to directors (like me) who need information, spread the word about informative articles. They do it all in a friendly, efficient and professional manner, too. Usually, if you deal with an organization of more than 10 people or so, you find the one that makes you think: "Lord, how'd THAT guy get hired?" But I've never met that person at IFLS.

The Indianhead Federated Library System, despite doing all of this for 40+ demanding libraries (at least, I hope they are all as demanding as we are or I'll feel guilty) and having to absorb budget cuts in the coming year, keeps the a good chunk of the northwest corner of Wisconsin neck-deep in decent library service.

I thank them for it and hope you'll keep their contribution in mind when our library serves you well. If anyone ever tells you the state wastes its money, you can look that person in the eye and tell them to visit the Indianhead Federated Library System Offices in Eau Claire, Wisconsin before they say too much more.

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